Whether we are at work or at home, each of us will try to get support for one of his opinions or convince someone to agree to a certain behavior, and this happens many times a day, and there is always a need to overcome others for one reason or another. The more affected you In interaction, the greater your chance of becoming successful in persuasion.
At the end of the workshop, participants will be able to know:
- The power of persuasion
- The importance of listening
- Maintaining attentions
- How to read the non-verbal signals from others and send the correct ones
- Effect of good memory and simple ideas to improve your memory
- How to make words work for you – The influence of psycholinguistics
- Learn to use the phone to your best advantage and achieve a better reading of situations
- Negotiation to achieve mutual benefit
- People who are difficult to deal with and their behaviors
- How to recognize different types of personalities and deal with them successfully
WHAT WILL THE TRAINEE GET AT THE END OF THIS COURSE?